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Knowledge Management
an Important Task

Detroit, Michigan (January 6, 2003) — Knowledge management has become an increasingly important task of many businesses.

Knowledge Management in the News
Click here to hear a short WWJ-AM News Radio business report (:43 seconds) on knowledge management – as described by Frank Wydra, Managing Partner at IRI

What is Knowledge Management?
Knowledge management is a multi-disciplined approach to achieving organizational objectives by making the best use of knowledge. It involves the design, review and implementation of both social and technological processes to improve the application of knowledge, in the collective interest of stakeholders'

Knowledge management can be defined as a business activity with two primary aspects:

1. Treating the knowledge component of business activities as an explicit concern of business reflected in strategy, policy, and practice at all levels of the organization.
2. Making a direct connection between an organization’s intellectual assets — both explicit (recorded) and tacit (personal know-how) — and positive business results.

In practice, knowledge management often encompasses identifying and mapping intellectual assets within the organization, generating new knowledge for competitive advantage within the organization, making vast amounts of corporate information accessible, sharing of best practices, and technology that enables all of the above — including groupware and intranets.

That covers a lot of ground. And it should, because applying knowledge to work is integral to most business activities.

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About IRI Consultants to Management, Inc.
IRI is a professional services firm dedicated to assisting employers in enhancing employee performance. Since 1979, IRI has provided measurement-driven solutions for a multitude of employer issues, such as leadership development, work redesign, technology change, knowledge management, performance management, and economic communications.

For additional information, please contact Michael Kvicala, Marketing/Business Development Manager • 440 E. Congress, Suite 400R • Detroit, MI 48226 • www.iriSolutions.com • Tel: (313) 965-0350, ext. 410 • Fax: (313) 965-7545 • Email: MKvicala@iriSolutions.com

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